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Terms of Service

Effective April 29, 2026 · Last updated April 29, 2026

These Terms of Service (the "Terms") are a binding agreement between you and Trepic, Inc. ("Trepic," "we," "us," "our"), a Delaware corporation, and govern your access to and use of the websites at trepic.co, trepic.app, trepicstories.com, the email communications we send, and any related products, applications, APIs, content, and services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Please read § 13 (Dispute Resolution) carefully. It contains a binding arbitration agreement and a class-action waiver that affect your legal rights.

1. Eligibility

You must be at least 18 years old to use the Services (16 if you reside in the European Economic Area, the United Kingdom, or Switzerland and otherwise meet the digital-consent threshold of your jurisdiction). By using the Services you represent that you meet this requirement and have the legal capacity to enter into these Terms.

2. Accounts and access

The current Services are pre-launch. Joining the waitlist or submitting a creator or brand application does not create an account or guarantee access to the platform. When the platform launches, additional terms specific to travelers, creators, and partner brands will apply and will be presented for your acceptance.

You are responsible for maintaining the confidentiality of any credentials we later issue and for all activity that occurs under them. Notify us promptly at security@trepic.co (provisioning pending) of any unauthorized access.

3. Acceptable use

You agree not to:

We may suspend or terminate your access at any time for any violation of these Terms or for any conduct we determine, in good faith, harms us, our users, or third parties.

4. Intellectual property

4.1 Trepic content

All software, design, content, trademarks, logos, and the "look and feel" of the Services are owned by Trepic or its licensors and are protected by copyright, trademark, trade-dress, and other intellectual-property laws. We grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Services for their intended purpose. No other rights are granted.

4.2 Your content (general)

You retain ownership of any content you submit. By submitting content, you grant Trepic a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (only as reasonably needed to display or adapt formatting), and display that content for the sole purpose of operating and promoting the Services. This license ends when you or we delete the content, except for backup copies retained briefly for disaster recovery and copies retained because the law requires it.

4.3 Creator content (preliminary)

If you are accepted as a Trepic creator, additional terms — covering editorial standards, exclusivity windows, commission rates, payment terms, and content licensing — will be presented for separate acceptance before publication. Until those terms are accepted, no editorial content relationship exists.

4.3.1 Commission payment timing

Commission payments to creators are processed only after Trepic receives cleared payment from the underlying property, vendor, or partner. Payment timing therefore depends on each vendor's settlement cycle and may take anywhere from 7 to 120 days following the qualifying booking, check-out, or service-completion event (whichever is later under the applicable property agreement). Trepic will use commercially reasonable efforts to expedite settlement, but is not liable for delays caused by the underlying vendor's payment cycle, dispute resolution, refunds, chargebacks, or fraud review. Commissions on bookings that are cancelled, refunded, charged back, disputed, or otherwise reversed are not earned and may be deducted from future payouts.

4.4 Brand-partner terms (preliminary)

If you are accepted as a Trepic boutique-hotel or brand partner, a separate partnership agreement will govern listing, distribution, commission, booking flow, pricing, and term. Until that agreement is signed, no commercial partnership exists.

4.5 Feedback

If you send us feedback, suggestions, or ideas, we may use them without restriction or compensation. You waive any moral rights to the extent permitted by law.

5. Third-party links and services

The Services may contain links to third-party sites or integrate with third-party services. We are not responsible for the content, policies, or practices of those third parties. Your use of them is governed by their own terms.

6. Email and communications

By submitting your email address through any form on the Services, you consent to receive transactional emails (such as confirmations and account-related messages) and, if you have opted in to marketing, periodic updates about Trepic. You can unsubscribe from marketing email at any time using the link in any such message; transactional emails may continue as necessary to provide the Services.

7. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, this section applies only to the extent permitted.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TREPIC OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STATUTE, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Trepic, its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Services; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) any content you submit. We may, at our option, assume the defense of any matter for which you owe indemnification, in which case you agree to cooperate.

10. Modifications to the Services

We may modify, suspend, or discontinue the Services (or any part of them) at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms here, update the "Last updated" date, and (where required by law) notify you by email or by a prominent notice on the Services at least 14 days before the change takes effect. Your continued use of the Services after the effective date constitutes acceptance.

12. Termination

You may stop using the Services at any time. We may suspend or terminate your access immediately, without notice, for any breach of these Terms or any conduct we determine, in good faith, harms us, our users, or third parties. The following sections survive termination: 4 (IP), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), 13 (Dispute Resolution), and 14 (Miscellaneous).

13. Dispute resolution; binding arbitration; class-action waiver

Read this section carefully — it affects your legal rights, including your right to a jury trial and to participate in a class action.

13.1 Informal resolution

Before filing any claim, you and Trepic agree to try in good faith to resolve the dispute informally for at least 60 days. Send written notice to legal@trepic.co (provisioning pending) describing the claim and your proposed resolution.

13.2 Binding arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator. The arbitration will be held in Wilmington, Delaware, or remotely as the parties agree, and the arbitrator's decision will be final and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

13.3 Carve-outs

Either party may bring (a) an individual claim in small-claims court if eligible, or (b) an action in any court of competent jurisdiction to obtain injunctive or other equitable relief in aid of arbitration or to protect intellectual-property rights, without first proceeding to arbitration.

13.4 Class-action waiver

You and Trepic each waive any right to bring or participate in a class action, collective action, mass action, or representative action against the other. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If this waiver is found unenforceable as to a particular claim, that claim must be litigated in a court of competent jurisdiction (and not arbitrated), but the rest of this § 13 will remain in effect for all other claims.

13.5 30-day opt-out

You may opt out of this arbitration provision by sending written notice to legal@trepic.co within 30 days of first accepting these Terms. Opting out does not affect any other portion of these Terms.

13.6 Mandatory law exceptions

Nothing in this § 13 prevents you from exercising rights you may have under mandatory consumer-protection laws of your country of residence; if those laws prohibit binding arbitration or class-action waivers for the type of dispute at issue, those provisions will not apply to that dispute.

14. Miscellaneous

Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflicts-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Venue. Subject to § 13, any judicial action must be brought in the state or federal courts located in Wilmington, Delaware, and you consent to personal jurisdiction there.

Severability. If any provision is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any provision is not a waiver.

Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Entire agreement. These Terms, together with the Privacy Policy, the Cookie Policy, and any additional terms accepted in connection with specific Services, are the entire agreement between you and Trepic.

Force majeure. Neither party is liable for failure or delay in performance due to causes beyond reasonable control.

Notices. We may send notices to the email address you provide. You may send notices to legal@trepic.co.

15. Contact

Trepic, Inc.
legal@trepic.co (provisioning pending)
privacy@trepic.co — for privacy-specific inquiries